Privacy Policy

Last Updated: July 29, 2026

Introduction

At RDP SOLUTIONS PTY.LTD., we are committed to protecting the privacy and security of our clients, website visitors, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our IT services from 12 DIVINEY CT PARKWOOD WA 6147.

By using our website or services, you consent to the practices described in this policy. If you do not agree, please discontinue use immediately.

Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, company name, and postal address when you fill out a contact form, request a quote, or engage our services.
• Project-Related Information: Business requirements, brand assets, content files, login credentials (for development purposes), and any other data you share for project execution.
• Technical Data: IP address, browser type, operating system, device information, and browsing behavior collected automatically via cookies and analytics tools.
• Payment Information: Billing details and transaction records. Note: We do not store full credit/debit card numbers; payments are processed through secure third-party gateways.
• Communication Data: Records of emails, messages, and support inquiries.

How We Use Information

We use the collected information for the following purposes:

• To provide, manage, and deliver our IT services and projects.
• To communicate with you regarding project updates, invoices, and support.
• To personalize user experience and improve our website.
• To send periodic emails about new services, offers, or company updates (only with your consent).
• To comply with legal obligations and resolve disputes.
• To detect and prevent fraudulent or unauthorized activities.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential Cookies: Required for basic website functionality and security.
• Analytics Cookies: To understand how visitors interact with our website (e.g., pages visited, time spent).
• Preference Cookies: To remember your preferences and settings.

You can control or disable cookies through your browser settings. However, disabling essential cookies may affect website functionality.

Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission.
• Secure servers with firewall protection.
• Restricted access to personal data on a need-to-know basis.
• Regular security audits and updates.

While we strive to protect your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security but commit to taking all reasonable precautions.

Information Sharing

We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in website hosting, payment processing, analytics, and project delivery (bound by confidentiality agreements).
• Legal Compliance: When required by law, court order, or government authority in India.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred as part of the transaction.
• With Your Consent: When you explicitly authorize us to share information.

Third-Party Services

We may use third-party services such as Google Analytics, payment gateways, cloud hosting providers, and email marketing platforms. These third parties have their own privacy policies, and we encourage you to review them. RDP SOLUTIONS PTY.LTD. is not responsible for the privacy practices of external websites or services linked from our site.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable Indian laws. Project-related data is retained for a reasonable period after project completion for support and warranty purposes. You may request deletion of your data by contacting us.

User Rights

Under Indian data protection principles, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal obligations).
• Object to or restrict certain types of data processing.
• Withdraw consent at any time (without affecting the lawfulness of prior processing).
• Lodge a complaint with relevant authorities if you believe your rights are violated.

To exercise these rights, please contact us at hello@genztechsolution.com.

Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will promptly delete such information.

Changes to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date. We encourage users to review this policy regularly. Continued use after changes indicates acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy:

RDP SOLUTIONS PTY.LTD.
12 DIVINEY CT PARKWOOD WA 6147
hello@genztechsolution.com
+61403761157